Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of the ColdOutreachly website and services. By booking a call, signing up for a plan, or otherwise using our services, you agree to these Terms.

1. Services

ColdOutreachly provides done-for-you and done-with-you cold outreach services, including but not limited to:

• Lead research, verification, and enrichment
• Cold email infrastructure setup (domains, authentication, warmup, monitoring)
• Campaign strategy, copywriting, and personalization
• Reply handling and meeting booking

The exact scope of services depends on the plan or package selected.

2. Onboarding & Setup Period

All plans include an initial setup period (typically up to 30 days) covering onboarding, infrastructure setup, domain warmup, and campaign launch. Deliverability best practices require this setup time, and results — including replies and meetings — are not guaranteed during this period.

3. Plans & Billing

• Plans are billed monthly after the initial setup period, unless otherwise agreed.
• Pricing, features, and inclusions for each plan are listed on our Pricing page and may be updated from time to time.
• Optional add-on services (e.g. additional meetings, campaign management) are billed separately as described at the time of purchase.

4. Cancellations

Plans are month-to-month after the initial setup period. You may cancel at any time by providing 14 days’ written notice. Upon cancellation, you retain ownership of your domains, data, and playbooks built during the engagement.

5. Client Responsibilities

To deliver effective campaigns, clients agree to:

• Provide accurate information about their business, services, and target audience
• Review and approve campaign messaging and targeting where required
• Respond to requests for information needed to set up infrastructure or campaigns

6. Deliverability & Domain Use

To protect client domains, cold outreach campaigns are run from dedicated, warmed domains rather than the client’s primary domain. ColdOutreachly applies industry best practices for authentication, warmup, and volume control, but cannot guarantee specific inbox placement, reply rates, or results, as these depend on multiple external factors including email providers, market conditions, and offer-market fit.

7. Lead Data & Usage

Prospect data sourced as part of our services is provided for the client’s outreach use only. Clients are responsible for ensuring their use of this data, including messaging content, complies with applicable laws and regulations in their target markets.

8. Intellectual Property

Campaign assets created specifically for a client — including copy, sequences, and playbooks — become the property of the client upon full payment, except for any underlying tools, processes, or systems owned by ColdOutreachly.

9. Limitation of Liability

ColdOutreachly is not liable for indirect, incidental, or consequential damages arising from the use of our services, including loss of revenue or business opportunities. Our total liability for any claim is limited to the amount paid for the services in the month the issue occurred.

10. Changes to These Terms

We may update these Terms from time to time. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.

11. Contact

For questions about these Terms, contact us at hello@coldoutreachly.com.